Affiliate Program Policy
Last Updated: 10 May 2025
1. Introduction
This Affiliate Program Policy (“Policy”) governs the relationship between TPT Solutions Limited (“Company,” “we,” “us,” or “our”) and individuals or entities participating in our Affiliate Program (“Affiliate,” “you,” or “your”). This Policy outlines the terms and conditions under which you may participate in our affiliate marketing program to promote our products and services.
2. Eligibility Requirements
2.1. Application Process: All prospective Affiliates must complete our application process. We reserve the sole right to approve or reject any application based on our internal criteria.
2.2. Eligible Entities: Affiliates may be individuals of legal age in their jurisdiction, or properly formed business entities with the authority to enter into this agreement.
2.3. Requirements: To qualify and maintain eligibility, Affiliates must: a) Maintain an active, publicly accessible website, blog, social media account, or other online presence b) Provide accurate contact and payment information c) Comply with all applicable laws, regulations, and this Policy d) Have a legitimate audience or customer base relevant to our products and services
2.4. Prohibited Affiliates: We do not accept Affiliates who: a) Operate websites or businesses that contain or promote illegal, offensive, or prohibited content b) Use spamming techniques or other deceptive marketing practices c) Have been previously terminated from our Affiliate Program d) Compete directly with our core products and services
3. Affiliate Obligations
3.1. Proper Representation: Affiliates must: a) Accurately represent our products and services b) Use only approved marketing materials or create materials that comply with our brand guidelines c) Clearly identify themselves as independent affiliates and not as representatives or employees of the Company d) Disclose their affiliate relationship with us in accordance with applicable laws and regulations
3.2. Prohibited Activities: Affiliates must not: a) Bid on our branded keywords, trademarks, or variations thereof in search engine advertising b) Register domains containing our trademarks or variations thereof c) Create marketing materials that imply official partnership beyond affiliate status d) Make false or misleading claims about our products, services, or affiliate program e) Engage in cookie stuffing, forced clicks, or other fraudulent activities f) Promote our products or services via spam, unsolicited communications, or illegal methods g) Offer rebates, incentives, or other forms of compensation to customers without our prior written approval
3.3. Compliance with Laws: Affiliates must comply with all applicable laws and regulations, including but not limited to: a) Data protection and privacy laws b) Consumer protection laws c) Advertising and marketing regulations d) Email marketing and anti-spam laws e) Tax laws and reporting requirements f) Affiliate disclosure requirements (such as FTC guidelines in the United States)
4. Commission Structure
4.1. Commission Rates: Will be detailed in your internal documents and affiliate dashboard.
4.2. Qualifying Transactions: a) A sale qualifies when a customer makes a purchase using your unique affiliate link b) The customer must complete the purchase during the tracking period c) The purchase must be paid for and not refunded d) The customer must not have been previously referred by another affiliate
4.3. Cookie Duration: Our tracking cookies remain active for [30/60/90] days after a customer clicks your affiliate link.
4.4. Commission Exclusions: a) Purchases made by the Affiliate for personal use b) Sales resulting from prohibited marketing activities c) Refunded purchases or chargebacks d) Fraudulent or suspicious transactions e) Purchases using discount codes not specifically approved for affiliate use f) Renewals of existing subscriptions (unless explicitly included in your agreement)
5. Tracking and Reporting
5.1. Tracking System: We utilize our own software to monitor affiliate referrals and sales.
5.2. Affiliate Dashboard: You will receive access to an affiliate dashboard where you can: a) Generate and manage your unique tracking links b) Monitor clicks, conversions, and commissions c) Access approved marketing materials d) View payment history and upcoming payments
5.3. Reporting Schedule: Your affiliate dashboard will be updated [daily/weekly/monthly] with the latest performance data.
5.4. Tracking Disputes: If you believe there is an error in tracking or reporting: a) You must notify us within [30] days of the suspected discrepancy b) Include detailed information and evidence supporting your claim c) We will investigate and respond within [15] business days d) Our determination after investigation shall be final
6. Payment Terms
6.1. Payment Schedule: Commissions are paid on a [monthly/quarterly] basis for the preceding period, approximately [10] days after the period ends.
6.2. Payment Methods: We offer payment via: a) Direct bank transfer b) PayPal c) Can be discussed and arranged upon mutual agreement.
6.3. Payment Thresholds: Commissions will be paid when your account reaches a minimum balance of [NZD $100]. Balances below the threshold will roll over to the next payment period.
6.4. Currency: All commissions are calculated and paid in New Zealand Dollars (NZD).
6.5. Tax Considerations: a) Affiliates are responsible for all taxes on commission payments b) We may require tax documentation (such as W-9 or W-8BEN forms) before processing payments c) Where required by law, we may withhold taxes from commission payments
6.6. Payment Adjustments: We reserve the right to adjust commission payments for: a) Refunded purchases b) Fraudulent transactions c) Violations of this Policy d) Calculation errors
7. Term and Termination
7.1. Term: This agreement remains in effect until terminated by either party.
7.2. Termination by Affiliate: You may terminate your participation in the Affiliate Program at any time by providing written notice to [affiliate@tptsolutions.co.nz].
7.3. Termination by Company: We may terminate your participation in the Affiliate Program: a) With immediate effect for violations of this Policy or applicable laws b) With [30] days’ notice for any or no reason
7.4. Effects of Termination: a) You must immediately cease using all Company materials and affiliate links b) You will receive final payment for qualified transactions completed prior to termination, subject to minimum payment thresholds c) No further commissions will be paid after termination d) Any provisions of this Policy that by their nature should survive termination shall survive
8. Modifications to the Program
8.1. Policy Changes: We reserve the right to modify this Policy at any time. Changes will be effective: a) Immediately for new Affiliates joining after the change b) [30] days after notification for existing Affiliates
8.2. Commission Structure Changes: Changes to commission rates or payment terms will be announced at least [30] days in advance of implementation.
8.3. Notification of Changes: We will notify Affiliates of material changes via: a) Email to your registered address b) Announcement in the affiliate dashboard c) Updated Policy posted on our website
8.4. Acceptance of Changes: Your continued participation in the Affiliate Program following notification of changes constitutes acceptance of the modified terms.
9. Intellectual Property
9.1. License Grant: We grant you a limited, non-exclusive, non-transferable, revocable license to use our approved marketing materials solely for the purpose of promoting our products and services under this Affiliate Program.
9.2. Restrictions: You may not: a) Modify our materials without express permission b) Use our trademarks or logos in a manner not explicitly approved c) Attempt to copy or reverse engineer our products or services d) Create derivative works based on our materials or products
9.3. Ownership: All intellectual property rights in our products, services, and marketing materials remain our exclusive property.
9.4. User Content: If you create and share custom promotional content: a) You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content b) You represent that the content does not infringe on third-party rights c) We reserve the right to request removal of any content that does not comply with our guidelines
10. Confidentiality
10.1. Confidential Information: During your participation in the Affiliate Program, you may have access to confidential information, including: a) Commission structures and special offers b) Marketing strategies and plans c) Technical information and business data d) Customer information
10.2. Protection Obligations: You agree to: a) Maintain the confidentiality of this information b) Use it solely for the purposes of the Affiliate Program c) Not disclose it to third parties without our prior written consent d) Implement reasonable security measures to protect it
10.3. Exclusions: Confidentiality obligations do not apply to information that: a) Is already publicly known through no fault of yours b) You rightfully possessed before receiving it from us c) You received from a third party without breach of confidentiality d) Is legally required to be disclosed, provided you give us prompt notice
10.4. Survival: Confidentiality obligations survive the termination of your participation in the Affiliate Program.
11. Representations and Warranties
11.1. Affiliate Representations: You represent and warrant that: a) You have the legal capacity to enter into this agreement b) Your participation will not violate any other agreement to which you are bound c) Your marketing activities comply with all applicable laws and regulations d) Content on your website or marketing channels does not infringe on third-party rights e) You will maintain accurate records of your marketing activities
11.2. Company Representations: We represent and warrant that: a) We have the right to operate the Affiliate Program b) We will track referrals and calculate commissions accurately c) We will pay earned commissions according to the terms of this Policy
12. Limitation of Liability
12.1. Disclaimer of Warranties: The Affiliate Program is provided “as is” without warranties of any kind, either express or implied.
12.2. Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your participation in the Affiliate Program.
12.3. Cap on Liability: Our total liability for any claim arising from this agreement shall not exceed the amount of commissions paid to you during the three (3) months preceding the claim.
13. Indemnification
13.1. Affiliate Indemnification: You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from: a) Your breach of this Policy b) Your marketing activities c) Your website or other content d) Your violation of any third-party rights or applicable laws
14. Miscellaneous
14.1. Independent Contractors: Affiliates are independent contractors and not employees, partners, or agents of the Company.
14.2. Assignment: You may not assign your rights or obligations under this Policy without our prior written consent. We may assign our rights and obligations at our discretion.
14.3. No Waiver: Our failure to enforce any provision of this Policy shall not constitute a waiver of that provision or any other provision.
14.4. Severability: If any provision of this Policy is found to be unenforceable, the remaining provisions shall remain in full force and effect.
14.5. Entire Agreement: This Policy, together with the general Terms and Conditions, constitutes the entire agreement between you and the Company regarding your participation in the Affiliate Program.
14.6. Governing Law: This Policy shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law principles.
14.7. Dispute Resolution: Any disputes arising from this Policy shall be resolved according to the dispute resolution provisions in our general Terms and Conditions.
15. Brand Protection and Reputation
15.1. Brand Integrity: Affiliate agrees to uphold and protect the Company’s brand integrity and reputation at all times. You shall not: a) Engage in any activity that disparages or discredits the Company or its products and services b) Make defamatory, libelous, or otherwise harmful statements about the Company, its employees, products, or services c) Associate the Company’s brand with controversial, offensive, or harmful content, including but not limited to: – Hate speech or discriminatory content – Sexually explicit or pornographic material – Violent or graphic content – Illegal activities – Gambling or alcohol (without prior written approval) – Political campaigns or controversial social issues (without prior written approval)
15.2. Marketing Context: Affiliate shall ensure that all marketing contexts in which the Company’s brand appears are: a) Professional and appropriate b) Relevant to the target audience c) Consistent with the Company’s brand values and positioning d) Free from excessive profanity or inflammatory language
15.3. Social Media Conduct: When representing yourself as an affiliate on social media platforms, you must: a) Clearly distinguish between personal opinions and affiliate promotions b) Refrain from engaging in public disputes or controversial discussions while referencing the Company c) Not respond to negative comments about the Company without prior coordination with our team d) Follow platform-specific guidelines and best practices
15.4. Competitive Positioning: Affiliate shall not: a) Make false or misleading comparisons between the Company’s products and competitors b) Denigrate competitors in a manner that could reflect poorly on the Company c) Make unrealistic or unsubstantiated claims about the Company’s products or services
15.5. Remedial Actions: If the Company determines, in its sole discretion, that your activities may damage or tarnish the Company’s brand or reputation: a) We may immediately require you to remove or modify the relevant content b) We may temporarily suspend your affiliate links or account pending resolution c) For serious or repeated violations, we may immediately terminate your participation in the Affiliate Program d) We reserve the right to publicly disassociate from your statements or actions
15.6. Monitoring: The Company reserves the right to monitor Affiliate’s marketing channels, communications, and activities as they relate to our brand to ensure compliance with this Policy.
15.7. Reporting Obligations: If you become aware of any third-party activities that may harm the Company’s reputation, you agree to promptly report such activities to [affiliate@tptsolutions.co.nz].
15.8. Survival: The obligations under this section shall survive the termination of your participation in the Affiliate Program.
15.9. Special Promotions: For certain sensitive or regulated product categories, additional reputation safeguards may apply, which will be communicated separately.
16. Contact Information
If you have any questions about this Affiliate Program Policy, please contact us at:
Email: [affiliate@tptsolutions.co.nz] Website: [https://tptsolutions.co.nz/affiliate-program]
By applying to or participating in our Affiliate Program, you acknowledge that you have read, understood, and agree to be bound by this Affiliate Program Policy.